Our returns policy

14 Day Returns

You can return any non-personalised item within 14 days of receiving your order.

Item Condition

Must be unused, in original condition and returned in their original packaging.

How to Return

Contact our team to start your return. We’ll guide you through the process.

Refunds

Once we receive your return, we’ll process your refund within 5-7 working days.

HOW TO START A RETURN

1.Contact Us

Get in touch with our friendly team.

2. Provide Details

Share your order number and reason for return.

3. Send Item Back

We’ll provide return instructions.

4. Refund Processed

Once received, we’ll issue your refund.

Need Help?

Our team is here to make things easy.

Email Us

Info@sezzar.com

Live Chat

Mon – Fri: 9am – 5pm

Call Us

Mon – Fri: 9am – 5pm